Your Privacy Comes First at pro788
We keep your account safe, your payment details secure, and your personal data protected. This is how we do it.
Our Privacy Commitment to You
pro788 operates for players in supported Indonesian regions where local law permits. We collect only the information you provide during account registration and gameplay—your name, email, phone number, and payment details. Your data is encrypted and stored securely on servers built to protect against unauthorised access. We never sell or share your personal information with third parties except where required by law
or to process your payments through DANA, OVO, GoPay and QRIS. Your privacy is the foundation of trust between us and you.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Contact Us
Email Support
Send privacy concerns directly to our data protection team. We respond within 24 hours to all account-security and data-handling queries.
Live Chat
Chat with our support agents about how we handle your information, account settings, and privacy preferences whenever you need reassurance.
Account Settings
Review and update your personal details, communication preferences, and privacy controls directly from your account dashboard at any time.
Why You Can Trust Our Privacy Standards
Encryption Protocol
All data flows through SSL/TLS encryption. Your payment details and login credentials are protected by industry-standard cryptography the moment you enter them.
No Third-Party Sales
We do not sell, rent, or trade your personal information. Your data serves only your account, your gameplay, and our legal obligations.
Secure Payment Processing
DANA, OVO, GoPay and QRIS transactions are handled by certified payment gateways. We never store raw card or wallet credentials on our servers.
Regular Security Audits
Our infrastructure undergoes quarterly security reviews. We patch vulnerabilities promptly and maintain compliance with data-protection standards.
Indonesia Legal Compliance
We align our privacy practices with Indonesian data regulations and operate transparently within supported regions where local law permits.
Account Deletion Rights
You can request full account deletion and personal-data removal at any time. We honour these requests within 30 days of submission.
Our Policy Across the Platform
| Live Casino Tables | Your session data, dealer interactions, and table history are logged for account integrity and dispute resolution only—never sold or shared. |
|---|---|
| Slot Lobbies | Spin history and gameplay stats live in your account. We track RTP and game performance for compliance; your results stay private. |
| Sportsbook Markets | Betting activity and odds you've viewed are stored to personalise your dashboard. This data never leaves your account unless you request closure. |
| Payment History | DANA, OVO, GoPay and QRIS deposits and withdrawals appear only in your account ledger. Third-party processors see minimal details for settlement. |
| Promotional Comms | We email offers and updates based on your gameplay preferences. You can disable all marketing mail from account settings in one click. |
| Mobile & Desktop | Whether you browse on phone or desktop, the same encryption and access controls apply. Your data doesn't degrade across devices. |
| Account Closure | Close your account and your personal data will be anonymised or deleted within 30 days. Transactional records for tax compliance stay 7 years. |